Payment and delivery

PAYMENT 

CASH PAYMENT 

This type of payment is available when picking up from the Marque store or when making courier delivery in Kiev.

BY CREDIT CARD AT PICKUP FROM THE STORE

You can pay by credit card using the terminal and receive your order.

BY BANK CARDS VISA, MASTERCARD ON THE WEBSITE

To pay for the purchase, you will be redirected to the secure Fondy payment page to enter your card details.

On the page you need to enter the following data: card number, card expiration date, three-digit security code (CVV2 for Visa, CVC2 for Mastercard). After clicking the "Continue" button, information about the status of payment will appear on the page. Payment online takes place on a page protected by security certificates.

CASH ON DELIVERY (CASH ON DELIVERY "NOVA POSHTA")

For orders under 5000 UAH, this type of payment is not available.

Orders over UAH 5000 can only be shipped with a guarantee payment. The minimum guarantee payment is UAH 300.

In case of refusal of the goods, the warranty payment for delivery is not refundable. 

DELIVERY

DELIVERY IN KIEV

Free delivery of paid orders from UAH 5000 to Nova Poshta branches or targeted delivery by Nova Poshta courier.

The cost of delivery of orders up to 5000 UAH. = 150 UAH.

Delivery time is 1-2 days from the date of order confirmation.

DELIVERY IN UKRAINE

Free delivery of orders from UAH 5000to Nova Poshta branches or targeted delivery by Nova Poshta courier. 

The cost of delivery of orders up to 5000 UAH. = 150 UAH.

Delivery time is 1-2 days from the date of order confirmation.

Delivery times may vary during sales and holidays.

RETURN

Return of goods can be made within 14 calendar days from the date of receipt of the order.

RETURN IN KYIV

Return of the order in Kiev can be made in our store.

RETURN TO UKRAINE

Return of goods in Ukraine can be done using the services of "Nova Poshta". Return is possible subject to the availability of a document confirming the fact of purchase, as well as provided that this product:
- was not in use
- has a presentation
- has factory labels

Non-refundable:
- lingerie
- swimwear
- jewelry

If you ordered a product in one of the above categories, carefully inspect it upon receipt. If for some reason it did not suit you, refuse to order immediately. Otherwise, we will not be able to accept the return or exchange the goods. 

Return of goods is carried out at the expense of the buyer.

The rules for the return of goods purchased in the online store marque.ua are regulated by the Law of Ukraine "On Protection of Consumer Rights". We reserve the right not to accept returned goods if they were delivered to us after the expiration of the 14-day period, or if the condition of the goods differs from the one in which they were sent to the buyer.